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Traditional PBX/Class 5 Features CYBERTEL USA System offers the full range of traditional PBX/Class 5 features like Call Waiting, Call on Hold, Call Transfer, Call Park, 3-way Calling, Caller ID, Call Forwarding, Do-Not-Disturb, Redial, Speed Dial, 911 Emergency Service, 411 Directory Assistance, Caller ID Block, and more.
Next-Generation Features In addition to traditional PBX/Class 5 functionality, CYBERTEL USA System also offers a number of next-generation features including Voice-to-Email, Selective Call Forward, Selective Call Rejection, Virtual Ring, Toll Free Forwarding, Advanced Call Management.
Voicemail with Unified Messaging CYBERTEL USA System offers complete voicemail functionality that can be accessed via phone or web. The system also supports unified messaging, enabling subscribers to access their voicemails via alternative communication methods. In particular, CYBERTEL USA System can be configured to send email notifications of received voicemails or to email voicemail messages as audio attachments to subscribers.
Advanced Auto Attendant/ Customized IVR CYBERTEL USA System features advanced auto attendant which allows flexible system responses to user selections. The auto attendant is fully programmable and supports a large variety of responses including playing voice prompts or executing IVR scripts. All voice prompts of the auto attendant are fully customizable.
Automated DID Number Distribution CYBERTEL USA System features automated DID distribution which enables providers to automatically assign incoming (DID) numbers to the CPE devices of their subscribers. With assigned DID numbers, incoming calls are directly routed to the subscriber’s extension without the intervention of the auto attendant.
E911 Support CYBERTEL USA System fully complies with the latest regulatory requirements for E911 support. It can route E911 calls to designated emergency centers based on the origination IP, caller ID, or zip code of the system subscribers.
Multiple Protocols and rotocol Conversion CYBERTEL USA System supports all major VoIP protocols including H.323 and SIP to ensure seamless connectivity with virtually any VoIP network worldwide. If necessary, the system is also capable of converting protocols (e.g. SIP to H.323) which enables it to be deployed in protocol diverse infrastructure.
Multiple Call Routing Mechanisms To help providers reduce costs and improve quality of calls, CYBERTEL USA System supports a growing number of routing mechanisms. The system currently offers least cost routing, average success rate routing, preferred endpoint routing, two-stage routing, internal routing, and route fail over.
Multiple Voice Codecs and ©dec Translation CYBERTEL USA System supports all popular voice compression formats (codecs), including G711, G723.1, G726, G729A, iLBC, SPEEXN, and GSM. If necessary, the system can translate voice calls from one codec to another (e.g. G711 to G726) to ensure smooth integration and interoperability with VoIP providers worldwide.
Follow Me The Follow-me feature of CYBERTEL USA System enables subscribers to receive calls at multiple numbers that they designate. If a subscriber does not pick up at one location, CYBERTEL USA will ring onto a second or a third number. If the call is not picked up within a certain time period, CYBERTEL USA will transfer it to voicemail.
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