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Business Opportunities  
  • Voice Over Broadband Solution
  • Residence Services
  • Business Services
  • Call Centers/Support Centers
  • International Termination
  • Calling Cards/Pinless Dial
  • and many more

Voice Over Broadband Solution

¨The rapid growth of Voice-over-IP technology in the early 2000s has lead to fast innovation in the telecom sector. Many new telecom providers came into existence and many new services utilizing VoIP technology were brought to market. Voice-over-Broadband emerged as a clear winner among such services. First offered by Vonage Inc. in the US, Voice-over-Broadband, also known as Hosted IP PBX, quickly gained popularity among consumers and service providers.

Voice-over-Broadband services appeal to end-users because they get PBX functionality with freedom to use it from any location which has a wired or wireless Internet connection. The Voice-over-Broadband business model also appeals to providers as it allows them to offer services to a very broad customer base with moderate infrastructure investments. By designing service packages with different features and pricing, providers can effectively segment their customers and target the most lucrative segments. Providers compete on the basis of quality, features, service availability and pricing.

CyberTel USA offers integrated, feature rich and scalable Voice-over-Broadband solution. It features full PBX functionality, enhanced unified messaging features, IVR, voicemail, powerful billing capabilities, and intuitive CRM portal. Because all solution components are delivered by CyberTel USA, providers benefit from integration costs and shorter time-to-market for rolling out their services.

Residence Services

Using the clients existing Internet and CyberTel Solution, Providers are able to provide Residence Phone service and Virtual Phone numbers all over US and around the world. These services come with features such as Voicemail, Caller ID, Call Forward, Do Not Disturb mode, Speed Dial and various other features which would not have been possible without VoIP.

Business Services

CyberTel USA offers all the above features of a Home phone service and much more for businesses. Unlimited Extension to extension calling, Call routing, Call Hunting, Call Queue, Customized IVR solutions, Auto Attendant and much more. Using our solutions providers are able to customize different plans and services to accommodate each business need.

Call Centers/Support Centers

VoIP technology today allows telecom providers to deliver traditional telecom services, such as Centrex, over IP networks to their subscribers (IP Centrex). As a result, modern telecom providers are no longer limited to their local markets and can market their services on a worldwide basis.

One of the early fruits of telecom innovation was the introduction of IP Centrex services. The IP Centrex business model is an enhanced version of the traditional Centrex model, where end-users enjoy popular PBX features, such as call hold, call transfer, last number look-up and redial, call forward, and three-way calling without the need to own expensive PBX systems. IP Centrex allows delivery of same features over broadband connections. The IP Centrex business model appeals to providers as it offers a low costly into the lucrative market for VoIP services.

CyberTel USA offers very scalable and cost effective IP Centrex solution that enables providers to quickly roll out residential and business IP Centrex service offerings. CyberTel USA’s IP Centrex solution utilizes innovative Intelligence-at-the-Edge architecture in which the central servers perform call management and billing functions whereas the customer premises equipment devices, Due to its decentralized architecture, CyberTel USA’s IP Centrex solution is offers high fault-tolerance and greater availability.

International Termination

The US initiated telecom deregulation in mid 1990s and the rapid development of Voice-over-IP technology in early 2000s lead to major changes in the telecom industry. A traditionally monopolized sector, telecom suddenly opened up for competition and many new providers aggressively entered the market.

Using CyberTel USA solutions providers are able to offer their customers International termination to any country possible ranging from Alaska to Antartica. All our Carriers are Tier1 Carriers with reliable quality and service. Our Multiple Call Routing Mechanism enables providers to provide the best available route at the least available cost.

CyberTel USA offers end-to-end, cost-effective and scalable VoIP International Termination solution. The solution features flexible VoIP-to-PSTN switching and powerful billing. Because all solution components are developed by CyberTel USA, integration issues are eliminated, allowing providers to quickly start and/or expand their VoIP termination business while enjoying high return on investment (ROI) and reduced total cost of ownership (TCO).

Calling Cards/ Pinless Dial

Traditionally, the telecom sector has been one of the most lucrative market segments in both emerging and developed economies. But also traditionally, that sector has been protected by heavy local regulation. Nowadays, however, many countries have either started or are considering deregulation of their telecom sectors. Such strong trend towards liberalization of the sector, coupled with the emergence of new technologies for cost effective transport of voice data, and namely Voice-over-IP, opens up new revenue generating opportunities for entrepreneurs all over the world.

The calling cards business model offers a relatively low cost entry into the lucrative telecom market segment. The essence of the calling cards business model is to creatively segment customers by various demographic and/or behavioral characteristics and to design calling cards offerings to meet their specific calling needs. The calling cards business typically attracts entrepreneurs who want to enter the VoIP market, businesses with established retail distribution channels, and service providers who want to diversify their revenue streams.

With CyberTel USA providers are also able to provide Calling Card and Pinless Dial services all over the world. CyberTel USA offers International Local numbers which are used as access numbers to offer this service to people all over the world, thus giving the provider a true global presence and endless capabilities in marketing and return of investment.