Use the Auto-Receptionist to greet your callers and route them to the extension or department they want to reach.
Auto Attendant Benefits
Customize the Auto-Receptionist feature of your phone system
Welcome callers with a custom company greeting, select a default greeting or get a professionally recorded greeting.
Announce employee and department extensions to allow callers to select the appropriate extension. Callers will hear options such as:
Press 1 for sales, press 2 for customer support, press 3 for shipping...
Press 1 for John Doe, press 2 for Jane Smith...
If you know the number of the party you’d like to reach...
Create more sophisticated call flow and options to connect callers to a destination with the Multi-Level IVR menus.
Allow access to your Dial-By-Name Directory through the Auto-Receptionist
Help callers find the names of company employees and department extensions they want to reach.
Use regional settings for area code and hour formats
Set home country area codes at both company and user level